Privacy Policy

Last updated: 1 May 2026

1. Introduction

Outbox Design ("we", "our", "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

We may collect the following personal data:

  • Contact information: Name, email address, phone number
  • Project details: Property type, budget range, project description, and design preferences
  • Usage data: Pages visited, time spent on the website, browser type, and device information collected through cookies and analytics tools

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and consultation requests
  • Provide interior design and build services you have requested
  • Send project updates and relevant communications about our services
  • Improve our website and services
  • Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers (such as analytics and hosting services) who assist us in operating our website, provided they agree to keep your information confidential.

5. Cookies and Tracking

Our website uses cookies and similar technologies, including Google Tag Manager and Meta Pixel, to analyse website traffic and improve your browsing experience. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights Under PDPA

Under the PDPA 2010, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate personal data
  • Withdraw consent for the processing of your personal data
  • Request that we limit the processing of your data

To exercise these rights, please contact us at outboxplt@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: